Microsoft Dynamics 365 for Finance and Operations Enterprise Edition (formerly Microsoft Dynamics AX) – ERP and CRM software-as-a-service product meant for mid-sized and large enterprises. Microsoft Dynamics 365 for Finance and Operations Microsoft Dynamics 365 Developer(s)Įnterprise resource planning (ERP) system
Dynamics 365 Business Central – ERP for SMBs.Dynamics 365 Mixed Reality – Remote Assist, Layout, Guides.Dynamics 365 Artificial Intelligence – AI for Sales, AI for Customer Service, AI for Market Insight.Dynamics 365 Marketing-Adobe Marketing Cloud, Dynamics 365 for Marketing.Dynamics 365 Intelligent Order Management.Dynamics 365 Supply Chain Management - Streamline planning, production, stock, warehouse, and transportation.Dynamics 365 Finance & Operations – Finance Leaders, Operation Leaders.Dynamics 365 Human Resources – Attract, Onboard, Core HR.Dynamics 365 Field Service – Field Service Leaders, Field Service Operations.Dynamics 365 Customer Service – Customer Service Leaders, Customer Service Operations.Dynamics 365 Customer data platform- Customer Voice.Dynamics 365 Customer data platform- Customer Insights.Dynamics 365 Sales – Sales Leaders, Sales Operations.Microsoft Dynamics 365 contains more than 15 applications: In recent years Microsoft Dynamics ERP has focused their marketing and innovation efforts on SaaS suites. The various products are aimed at different market segments, ranging from small and medium-sized businesses (SMBs) to large organizations with multi-language, currency, and legal entity capability. Microsoft Dynamics is largely made up of products developed by companies that Microsoft acquired: Dynamics GP (formerly Great Plains), Dynamics NAV (formerly Navision now forked into Dynamics 365 Business Central), Dynamics SL (formerly Solomon), and Dynamics AX (formerly Axapta now forked into Dynamics 365 Finance and Operations). Microsoft Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) intelligent business applications announced by Microsoft in July 2016 and released on November 1, 2016.
Microsoft office 365 customer service software#
Learn more at Professional Direct Support for Microsoft 365.Microsoft software Microsoft Dynamics 365Įnterprise resource planning and customer relationship management Professional Direct Support for Microsoft 365 provides additional advisory support and proactive services to help plan, implement, maintain, and optimize Microsoft 365 solutions that align to your business's needs, as well as reactive support to assist you along the way. Learn more at Business Assist for Microsoft 365. If you’re outside the United States, see the global support phone numbers.īusiness Assist for Microsoft 365 is designed for small businesses to give you and your employees around-the-clock support and access to small business specialists as you grow your business, from onboarding to everyday use. If you're an admin on the account, call (800) 865-9408 (toll-free, US only).
Sign in to Microsoft 365 with your Microsoft 365 admin account, and select Support > New service request. If you're in the admin center, select Support > New service request. Get answers in the Microsoft 365 community forums. Use the Get Help app or your browser to contact support.
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